Spirent SD-WAN underlay assurance solution
This case study provides an in-depth exploration of the extensive efforts undertaken by a major service provider following a significant merger, highlighting the strategic initiatives and meticulous planning involved in expanding its Enterprise services segment. This expansion was driven by the need to effectively implement SD-WAN technology, a modern approach to networking that enhances flexibility, reduces costs, and improves the overall performance of enterprise networks.
The primary goal of these efforts was to achieve a faster and more cost-efficient activation of services specifically tailored for new Enterprise customers. This involved not only the deployment of cutting-edge technology but also a comprehensive reevaluation of service delivery methods to ensure they meet the evolving needs of their clients. However, the provider encountered considerable difficulties in merging and integrating legacy systems, which originated from various companies involved in the pre-merger landscape. These systems presented a complex web of outdated technologies and processes that needed to be meticulously untangled and harmonized.
The challenge was compounded by the necessity to select appropriate assurance systems for both layer 2 and layer 3 services, which are crucial for maintaining the robustness and reliability of network operations. After careful consideration and evaluation of multiple options, they decided on a proactive active assurance strategy for layer 3 services. This strategy was deemed crucial as it ensures continuous monitoring of network performance and facilitates the early detection of potential performance issues, thus preventing disruptions and maintaining high service quality. Additionally, seamless integration with back-office and network management systems was identified as essential to create streamlined workflows. This integration was pivotal in eliminating bottlenecks, improving operational efficiency, and enabling faster response times to customer needs.
The study further emphasizes the importance of enhancing the efficiency of topology updates, which is vital for effective troubleshooting and addressing urgent operational requirements. These updates ensure that the network remains adaptable and responsive to changes, thereby supporting the provider's goal of delivering exceptional service in a competitive market.
